PLEASE READ THE FOLLOWING TERMS CAREFULLY BEFORE USING KARO’S SITES
These are the Terms that govern the use of the sites and applications, including mobile applications (the “Sites”) and their content, which includes, without limitation, any text, graphics, photographs, images, animations, sound, software, products or services, and their arrangements (hereafter the “Content”), operated by Karo Healthcare, its affiliates, subsidiaries, agents and, in some cases, licensees (“Karo” or “we”). Use of the Sites is also governed by Karo’s Privacy Policy (the “Privacy Policy”) as specified below.
Where the Sites include activities made available or offered to users such as promotions, chat rooms, chatbots, loyalty programs or other services, or others, they are also subject to additional terms and conditions (the “Additional Terms”), published and/or easily accessible through the Sites. Additional Terms shall prevail in case of contradiction with the present Terms.
When accessing or using the Sites and their Content, you (the “User”) hereby accept unconditionally these Terms and Privacy Policy, defined below. If you do not agree, do not use these Sites. Unless stated otherwise on individual Sites, access to and use of the Sites is free. Any fees for accessing and using the Internet to use the Sites remain at your charge – including any fees for mobile connections and data carriers – unless stated otherwise on individual Sites or in Additional Terms.
Privacy Statement
Use of the Sites is subject to the Privacy Policy. If a Site has additional, separate privacy provisions (“Additional Privacy Provisions”), then use of that Site is also subject to those Additional Privacy Provisions as they are intended to supplement the Privacy Policy.
Modification of Terms
From time to time, Karo may change these Terms at this sole discretion. When we do, changes will be published on this page, and the “Last Updated” line above will be updated. By continuing to use our Sites, you agree to all updated Terms.
Personal Use of Sites
Unless otherwise specified, the Site is for your personal and non-commercial use only and you acknowledge that any unauthorized use entitles us to request an injunction and any other available remedies at law or in equity. Subject to any expressly stated restrictions or limitations on the Site relating to specific material, you may electronically copy and/or print hard copy portions of the Content solely for your own non-commercial use, or place an order with us.
Any other use of the Content without our prior written permission is strictly prohibited. In particular:
You will not take no action that
Endorsements, Reviews and Ratings
The below governs your conduct and obligations, and Karo’s rights regarding Endorsements, Reviews and/or Ratings (“R&R”) of Karo product(s) and services (together referred to as “Karo products”) that you may submit on the Sites.
Your Conduct & Obligations
When submitting a R&R you acknowledge and agree that:
Notwithstanding the above, we may require specific personal data for authentication purposes (e.g., your e-mail address), and to communicate with you regarding your R&R, however this authentication personal information will not be published with the R&R.
You further acknowledge and agree that:
Notwithstanding the above, there may be specific promotional activities that involve R&R with additional terms applying.
You further acknowledge and agree that:
Karo’s rights
Karo does not guarantee that you will have any opportunity to edit or delete your R&R. Except for any personal data we may collect from you as part of the authentication process and as part of our personal data processes that you consent to or that are mandated by law, any R&R will be considered non-confidential and non-proprietary.
By submitting a R&R and agreeing to these Terms when you make your submission, you grant Karo, to the extent allowed under applicable law, a non-exclusive, worldwide, unlimited, perpetual, irrevocable, royalty-free, fully sublicensable and transferable right and license to use, monitor, review, reproduce, modify, adapt, publish (including to third-party websites as so-called “syndicated” R&R), translate, create derivative works from, distribute, transmit, display, and perform your R&R in whole or in part, in any media, format or technology, online or offline, without any further notice or payment to or permission needed from you.
Any opinions expressed in the R&R are of the individual submitting this, and not of Karo. We neither endorse nor guarantee the accuracy, completeness, or usefulness or any such R&R.
Notwithstanding the above, Karo uses trusted third parties that monitor R&R before publication for purposes of authentication and compliance (including to prevent, detect and monitor fraudulent R&R) . Random monitoring checks are also executed from time to time for sampling purposes to verify compliance with these terms. Monitoring checks can be executed manually or automatically, through tags on the Site.
Karo reserves the right to
User Submissions (other than R&R)
These Terms govern your conduct and obligations, and Karo’s rights with respect to submissions you make other than R&R, in any form of text, photograph, video, post, communication, music, audio/sound recording, artwork, or other materials or information you make and you submit to Karo and/or the Sites (a “Submission”). Karo does not guarantee that you will have any opportunity to edit or delete your Submission. Except for any personal data we may collect from you as part of the authentication process and as part of our personal data processes that you consent to or that are mandated by law, any Submission will be considered non-confidential and non-proprietary.
Notwithstanding the above, there may be specific promotional activities that involve Submissions with additional terms applying.
Your Conduct and Obligations:
When you submit a Submission, you agree and must respect the following terms:
Notwithstanding the above, there may be specific promotional activities that involve Submissions with additional terms applying.
You further acknowledge and agree that:
Karo’s rights
By submitting a Submission, you
To note: Any opinions, advice, statements, services, offers, or other information contained in the Submission are of the individual submitting this, and not of Karo. We neither endorse nor guarantee the accuracy, completeness, or usefulness or any such Submission.
Notwithstanding the above, Karo may use trusted third parties that monitor Submissions before publication for purposes of authentication and compliance. Random monitoring checks are also executed from time to time for sampling purposes to verify compliance with these terms.
Karo reserves the right to
Code of Conduct
By accessing or using any Site or any other feature provided through our Site, including but not limited to, when submitting a Submission to our Site, you agree to abide by the following standards of conduct. You agree that you will not, and will not authorize or facilitate any attempt by another person or entity to:
Karo cannot and does not assure that other Users are or will be compliant with the foregoing Code of Conduct or any other provisions of these Terms, and, as between you and us, you hereby assume all risk of harm or injury resulting from any such lack of compliance.
Third-Party Links
The Sites may contain links to other sites on the Internet that are owned and operated by third parties (the “External Sites”). Even if the third party is affiliated with Karo, it has no control over these External Sites, all of which have separate privacy policies, data collection practices and terms and conditions independent of Karo. Karo has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices, the terms and conditions or the content of such web sites. These linked sites are only for your convenience and therefore you access them at your own risk. Links do not imply that Karo sponsors, endorses, are affiliated with or associated with, or have been legally authorized to use any trademark, trade name, service mark, design, logo, symbol or other copyrighted materials displayed on or accessible through such External Sites. In other words, you and only you are responsible for entering any links and assume all risk and liability, if any, for doing so.
If you determine to share any information about any Karo products through a social network platform, including through links provided by Karo through the Site, you may be able to post such information directly to your profile at the social networking platform without leaving the Site. Some social networking platforms enable functionality that allows a user to receive and transmit data to the social networking platform through use of overlays or other technology. Although it may appear that the data is collected by Karo, the data is in fact collected directly by the social networking platform and/or a third-party service provider. Your use of a social network platform to share any information is subject to, and you must comply with, the terms, conditions and restrictions of that social network platform and/or of the third-party service provider.
Geographic Scope of Site and Product Claims
Karo controls and operates the Sites all round the world. Each claim or statement about the effectiveness of its products and/or each claim or statement comparing the effectiveness of its products to the effectiveness of other products is expressly limited to the Country where the Site making these claims or statements is published, unless otherwise disclosed on the Site. Unless otherwise specified in or by the Sites, the Sites are intended to promote only those Karo products that are sold by Karo in the Country where the Site is published, and we make no representation that materials in the Sites or the products described thereby are appropriate or available for use in other locations.
Access to the Sites from territories where their content is illegal is prohibited. Those who choose to access the Sites from locations outside the Country where the Site is published do so on their own initiative and risk and are responsible for compliance with applicable local laws. You may not use or export the Content in violation of export laws and regulations of the Country where the Site is published.
Electronic Communications
When you visit this Site or send e-mails to us, you are communicating with us electronically. We may in our discretion communicate with you electronically, including but not limited to, by posting notices on the Sites or by responding to your e-mail. You agree that all agreements, notices, disclosures or other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Contents of the Site – Disclaimer
All Content of the Site and any materials made available through the Site are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, Karo disclaims all warranties, express or implied, including but not limited to, all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. KARO does not warrant or make any representations regarding the use or the results of the use of the materials in the Site in terms of its correctness, accuracy, reliability, or otherwise. The materials in the Site could include technical inaccuracies or typographical errors. These materials could be inaccurate or become inaccurate as a result of development occurring after their respective dates. Karo undertakes no obligation to verify or maintain the accuracy of such information. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.
Operation of the Site – Disclaimer
Karo is not, and cannot be, responsible for the results of any defects that may exist in the Site or its operation. As to the operation of the Site, Karo expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to all implied warranties of merchantability or fitness for a particular purpose, title and non-infringement. Karo makes no warranty that (i) the operation of the Site will meet the user’s requirements; (ii) access to the Site will be uninterrupted, timely, secure, free of viruses, worms, Trojan Horses or other harmful components, or free of defects or errors; (iii) the results that may be obtained from the use of the Site will be accurate or reliable; or (iv) defects will be corrected. You (and not Karo) assume the entire cost of all servicing, repair, or correction that may be necessary for your computer equipment and software as a result of any viruses, errors or any other problems whatsoever you may have as a result of visiting the Site. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.
Limitation of Liability
IN NO EVENT SHALL KARO BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, TREBLE DAMAGES, EXEMPLARY OR CONSEQUENTIAL, DAMAGES, OR ANY DAMAGES WHATSOEVER, EVEN IF KARO HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE FROM THIS SITE. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
If the foregoing limitation of liability is held to be unenforceable, the maximum liability to you shall not exceed the amount paid by you for the products or services you have ordered through the Site. Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so the above limitations and exclusion may not apply to you to the extent such jurisdiction’s law is applicable to these Terms. If the law applies to you and your use of the Site does not permit the waiver by you of any rights or remedies, these Terms do not require you to waive any of such rights.
Indemnification
You agree to indemnify, defend, and hold harmless Karo, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees and court costs, resulting from any violation by you of the Terms, your use of the Site (including negligent or wrongful conduct and omissions) and/or the use of any Site for which you have registered by any other person using your user account.
Applicable Law and Disputes
To the extent permitted by law, the Terms shall be governed by and interpreted in all respects in accordance with the substantive laws of the State of Delaware, U.S.A., without regard to its choice of law provisions, and not by the 1980 U.N. Convention on Contracts for the International Sale of Goods.
YOU AGREE THAT BY ENTERING INTO THESE TERMS YOU ARE WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION AND THAT YOU MAY BRING CLAIMS AGAINST KARO (INCLUDING ANY KARO BRAND) ONLY IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. ANY LITIGATION OR OTHER ACTION OR PROCEEDING WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ACTIONS ARE NOT PERMITTED.
There might be an occasion in which you and Karo (including any Karo Brand) are subject to a Dispute (as defined below) that directly or indirectly arises out of, or relates, to these Terms, a Karo Website, or your purchase or use of a product, good, or service from Karo (including from a KARO Brand). In the event of such a Dispute, you agree (i) to comply with the Mandatory Informal Dispute Resolution Process as set forth below, and, (ii) that, if the Mandatory Informal Dispute Resolution Process does not resolve the Dispute, then you will comply with the Formal Dispute Resolution Process.
Mandatory Informal Dispute Resolution Process
For any Dispute that arises between you and Karo (including between you and any Karo Brand) concerning or otherwise related to these Terms, a Karo Website, or your purchase or use of a product, good, or service from Karo (including from a Karo Brand), you agree that you will first make a good faith effort to resolve such a Dispute informally before initiating any formal dispute resolution proceeding, as set forth below.
This informal dispute resolution process is a precedent condition and prerequisite to commencing legal action against Karo (including any Karo brand). In other words, you must use this process before you commence any legal claim against Karo. This informal dispute resolution process requires that you send a written description of the Dispute, including the nature and basis of the claim and the nature and basis of the specific relief sought (with a calculation for it), to the other party that also includes contact information (name, address, email, phone number, and, if applicable, account number, purchase order numbers, and transaction confirmation codes) (the “Notice”). For any Dispute you initiate, you agree to send this Notice, along with this contact information and other data sufficient for us to identify your transaction, account, or other relevant information with us at the following: Karo Healthcare . You must personally sign the Notice (along with an attorney if you are represented) that is mailed to us.
After the Notice of your intent to engage in the informal dispute resolution process is transmitted and received by us, in accordance with the aforementioned instructions, each party hereby agrees to promptly negotiate in good faith about the Dispute. This process should lead to resolution of the Dispute, but if the Dispute is not resolved within sixty (60) days after receipt of the fully completed Notice of the informal dispute, each party agrees to the Formal Dispute Resolution Process set forth below. The parties agree that any relevant limitations period and filing fee or other deadlines shall be tolled while the parties engage in this informal dispute resolution process. A court shall have the authority to enforce the terms of this mandatory informal dispute resolution process.
Formal Dispute Resolution Process
Any Dispute between you and Karo (including between you and any Karo Brand) directly or indirectly arising out of or relating to these Terms, a Karo Website, or your purchase or use of a product, good, or service from KARO (including from a Karo Brand) that cannot be resolved through the aforementioned informal dispute resolution process shall be resolved exclusively in the state or federal courts located in Delaware. You hereby irrevocably consent to such venue and to the exclusive jurisdiction of any such court over any such dispute. YOU FURTHER IRREVOCABLY WAIVE, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY RIGHT YOU MAY HAVE TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING DIRECTLY OR INDIRECTLY ARISING OUT OF OR RELATING TO ANY DISPUTE BETWEEN YOU AND KARO (INCLUDING BETWEEN YOU AND ANY KARO BRAND) CONCERNING OR OTHERWISE RELATED TO THESE TERMS, A KARO WEBSITE, OR YOUR PURCHASE OR USE OF A PRODUCT, GOOD, OR SERVICE FROM KARO (INCLUDING A KARO BRAND).
Miscellaneous
Any cause of action or claim you may have directly or indirectly arising out of or relating to the Terms, a Karo Website, or your purchase or use of a product, good, or service from Karo must be commenced within the applicable statute of limitations for the claim or cause of action.
These dispute resolution processes do not limit your obligations to comply with any other provisions or requirements in these Terms.
Terms
For purposes of these Terms, the term “Dispute” shall be interpreted as broadly as permitted under the law and shall cover any claim or controversy, related to Karo or our relationship with you, including but not limited to, any and all: (i) claims for relief and theories of liability, whether based in contract, tort, fraud, misrepresentation, negligence, statute, regulation, ordinance, violation of any statute, governmental agency rule, consumer protection statute or law or otherwise; (ii) claims that arose before these Terms; (iii) claims that arise after the termination of these Terms; and (iv) claims that are the subject of purported class action litigation.
No Waiver
No failure on the part of Karo to enforce any part of the Terms shall constitute a waiver of any of Karo’s rights under the Terms whether for part or future actions on the part of any person. Neither the receipt of any funds by Karo nor the reliance of any person on Karo’s actions shall be deemed to constitute a waiver of any part of the Terms. Only a specific, written waiver signed and notarized by an authorized representative of Karo shall have any legal effect whatsoever.
Copyrights And Trademarks
The entire Content included in this Site , including but not limited to text, design, graphics, interfaces, or code and the selection and arrangements thereof is copyrighted as a collective work under the United States and other copyright laws, and is the property of KARO. The collective work includes works that are licensed to Karo. Copyright 2026. ALL RIGHTS RESERVED. All trademarks, service marks, and trade names (collectively the “Marks”) are and remain Karo trademarks or registered trademarks of Karo and are proprietary to Karo, or other respective owners that have granted Karo the right and license to use such Marks.
Mobile
The Site may offer features and services that are available to you via your mobile phone. These features and services may include, without limitation, the ability to browse the Site from your mobile device, upload content to the Site, receive messages from the Site, download applications to your mobile phone or access Site features (collectively, the “Mobile Features”). We may charge for Mobile Features, and these charges will be disclosed prior to completion of registration for the Mobile Feature. Also, standard messaging, data and other fees may be charged by your carrier which you are solely responsible for. Fees and charges will appear on your mobile bill or be deducted from your pre-paid balance. Your carrier may prohibit or restrict certain Mobile Features, and certain Mobile Features may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding these issues. As applicable, instructions on how to opt-out of certain Mobile Features will be disclosed in connection with those Mobile Features. The instructions will typically require you to text a keyword (e.g., “STOP,” “CANCEL,” “END,” “UNSUBSCRIBE,” “QUIT,” etc.) to the applicable Mobile Feature.
You agree that the Mobile Features for which you are registered may send communications to your mobile device regarding KARO or other parties. Further, we may collect information related to your use of Mobile Features.
Notices And Procedures For Making Claims Of Copyright Infringement
ALL INQUIRIES NOT RELEVANT TO OR NOT COMPLYING WITH THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE.
KARO respects the intellectual property of others, and we ask our users and visitors to do the same. KARO will process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act (“DMCA”) and other applicable intellectual property laws across the world. Upon receipt of notices complying with the DMCA, Karo will following its investigation, act to remove or disable access to any material found to be infringing or found to be the subject of infringing activity and will act to remove or disable access to any reference or link to material or activity that is found to be infringing.
If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Karo with ALL of the following:
- a physical or electronic signature of the person authorized to act on behalf of the owner of an exclusive copyright that is allegedly infringed;
- a description of the copyrighted work that you claim has been infringed;
- a description of where the material that you claim is infringing is located on the Site;
- your address, telephone number, and email address and all other information reasonably sufficient to permit KARO to contact you;
- a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
- a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Notices of claimed copyright infringement should be directed to:
Karo Healthcare Inc c/o Emerson Ct
79 Maple Avenue
Morristown, NJ 07960, United States
By Email: legal@karo.com (Please include “Notice of Infringement” in the subject line.)
Contact Us
Please contact us as follows:
Severability
If any section or sections of these Terms are held to be invalid, illegal, unenforceable, or in conflict with the law of any jurisdiction, such holding shall not in any way affect the enforceability of the remaining sections.
Copyright 2026 Karo Healthcare. All rights reserved.
